Get quick, transparent support from Direxyon’s Help Desk
Published on May 5th, 2024
Direxyon Suite users can now submit and track a variety of support requests thanks to the new Direxyon Help Desk.
As part of our mission to continuously improve your experience, we are proud to announce that, starting today, you now have access to a dedicated Help Desk.
This offers quick, easy, and direct access to the entire Direxyon team, as well as real-time tracking of your requests! What more could you ask for?
How the Direxyon Help Desk can assist you
When you sign in to the Help Desk, you will be able to:
- Request technical support
- Ask about licensing and billing
- Report bugs
- Suggest new features and improvements
- Request platform access
Add the Help Desk to your bookmarks for easy access. Don’t hesitate to contact us with suggestions or ideas on how we can continue to improve your experience!
Need some help?
Log in to the Help Desk and our team will be happy to assist you.
Submit your request
About Direxyon Technologies
Founded in 2001, Direxyon is a Canadian technology company specializing in asset-centric financial modeling for investment planning. Our solutions, recognized by Gartner and Verdantix, helps energy and governmental organizations to invest strategically in their assets.
Let us show you how it works
Our product specialists will walk you through our proven approach to enhance your capital investment planning.
Explore resources
BlogReliability and resilience in electrical network planning
Read more : Reliability and resilience in electrical network planningExpected value works for reliability and fails for resilience. A worked example shows how the risk measure you choose, not the investment, decides the capital plan.
BlogAvoiding redundant capital spending through regional coordination
Read more : Avoiding redundant capital spending through regional coordinationTwo networks, one corridor, twice the capital. Where redundant spending hides between plans, and how to price coordination.
BlogPlanning network investment as DER adoption grows
Read more : Planning network investment as DER adoption growsThe same megawatt of solar can defer a reinforcement on one feeder and force one on the next. How utilities can plan DER integration where it's actually decided: at the feeder level.
