“The greatest challenge for a vehicle fleet manager is to juggle lots of information in order to make decisions based on vehicle safety, reliability and availability. The DIREXYON platform, combined with a major procedural review, allowed us to address those issues.”
With over $8B in assets, Énergir is a diversified energy company, and Quebec’s leading natural gas distributor.
The company invests major sums of money to manage and maintain about 750 service vehicles, including heavy trucks (dump trucks, cranes, etc.), minivans, backhoes, SUVs and power lift trucks.
In a competitive market, Énergir’s challenge is to maximize its OEE (Overall Equipment Effectiveness) in order to minimize vehicle maintenance costs and the major impacts of their non-availability. That requires simultaneously increasing vehicle availability and ensuring proper service levels. However, because the company’s existing management and planning system is not sufficiently standardized, it becomes difficult to create a structured knowledge base. This, in turn, makes it more complicated to optimize follow-ups and standardize the types of intervention required – to the detriment of long-term financial planning.
By better integrating and coordinating its vehicle interventions, Énergir avoided unnecessary trips, thus optimizing its asset management. Adding systematic verifications allowed the company to transform corrective work hours into preventive work hours, which boosted efficiency. Using the DIREXYON platform helps deliver continuous improvement, meaning Énergir can now quickly and easily:
Analysis had shown that the company could rely on a well-organized team of planners and mechanics. However, their coordination efforts were impeded by the system in place. For example, aging maintenance plans did not contain all the elements related to preventive maintenance, and customization capabilities based on equipment type were very limited. Also, the vocabulary used to identify required interventions was not consistent. This resulted in more maintenance visits, less vehicle availability, and more complex information processing.
The analysis also allowed us to measure the potential of telemetry to optimize maintenance frequency.
The expertise of planners and mechanics had to be leveraged to implement a new coordination system that would lead to a more centralized, standardized and fluid approach.
The DIREXYON platform, combined with a work procedure review, resulted in higher availability of quality information, improved decision-making to optimize maintenance frequency, and the adoption and monitoring of performance indicators.
Énergir set up and automated a transfer system via CSV, which allowed for daily updates of previous work data. The DIREXYON platform also updates the telemetric data, and forms have been created to configure constraints (person time, machine time, etc.).
Every month, the platform recommends work orders, which are then transferred through an automated system.
In a completely autonomous way, Énergir can add, modify or delete interventions, along with the decisional policies leading to their execution. The company can also modify its work synchronization rules, as well as its criticality and prioritization formulas.
Several technical reports are now automated, allowing workers to measure and project key performance indicators such as vehicle availability, work delays, and truck criticality status vs. interventions
By industrializing its decision-making process, Énergir went from time-based to use-based management, and this process became fully transparent and dynamic, creating a closer working relationship between execution (i.e., planners and mechanics) and management (i.e., decision makers).
In order to optimize maintenance plans and maximize vehicle availability, the solution had to: